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Covid-19 Policy and Procedures

There is currently NO WA State Entry -  G2G Pass  OR NT Entry - Border Declarations  applicable to your travel however this is subject to change without notice at any time. It is our guests responsibility to ensure that they keep themselves well informed of the directives of the relevant state government.


WHAT YOU MUST DO BEFORE YOU TRAVEL
Health Declaration
Please find attached Health Declaration for completion & return to res@kimberleyexpeditions.com.au.  All Guest/s must complete a health declaration 24 Hours Prior to Cruise Departure. Health Declaration must be completed by each Guest. You will also be required to complete further health information on embarking. The Health Declaration is  part of our Covid Management Plan & is a cruising requirement.

Passenger Health, Responsibility & Boarding Requirements
All guests will be required to take a self-administered Rapid Antigen Test (RAT). Kimberley Expeditions asks that all guest/s make themselves available between 4 & 6pm the afternoon before departure so that we can visit you to undertake a Rapid Antigen Test (RAT) and receive a negative result to board. Kimberley Expeditions will provide test kits and a member of our team will assist guests with this process.
 
Additionally, we ask that you observe social distancing and masking in the days leading up to embarkation.  There will be no further testing once you embark, unless you show symptoms, leaving you to enjoy your voyage with peace of mind. We ask guests to take normal precautions such as masking for at least 48 Hours on embarking in our indoor common areas and social distancing, to the extent practical, onboard.

All guest/s will have their temperature taken at time of boarding. If any guest/s displays symptoms/signs of illness at time of boarding guest/s will be refused boarding.

If any guest/s displays symptoms/signs of illness whilst cruise is in progress, the Skipper will determine course of action on presentation of circumstance. In the event that the skipper determines guest/s need to be Medivac from the vessel this will be at the guest/s expense.

We strongly advise that all passengers purchase cruise cancellation and interruption insurance as protection against any circumstance which may force you to cancel or leave an expedition whilst it is in progress.

Our Covid-positive protocols are determined by the directives of the relevant state health authorities.  Please note that these requirements are changing nation-wide as the pattern of Covid infections evolve and the response to Covid liberalises.  Government policies in place at the time of your travel will apply.

As of April 2022, any guest who shows symptoms of COVID onboard is required to inform our crew who will administer a RAT promptly. If you test positive, you have to undertake a period of isolation in your cabin to protect your fellow travellers, or ashore in a hotel or your residence on disembarkation.

Guests in isolation onboard will be served our normal meals and beverages in-room and will be attended to by our crew . Kimberley Expeditions does not cover any liability for loss of experience or other impacts associated with any isolation or quarantine arising from the voyage.  We will not be able to offer any refunds on the portion of the cruise that is affected by Covid infection.





Reservation / Cancellation Policy

Terms & Conditions

Cancellation & Payment Terms
i) 20% non-refundable deposit to be paid to confirm your reservation.
ii) 80% (being the balance) due 60 days before cruise departure.
iii) If cancellation occurs at the operator’s discretion
(i.e.due to weather) a full refund will be given.
iv) If in the event that you are directly effected by COVID 19 (Unable to travel due to snap border closures or become unwell with Covid19 prior to your cruise departure we will offer you a deferred travel date of departure subject to availability.
v) Payment can be made to Kimberley Expeditions Visa, Bankcard or Master Card over the phone with no credit card surcharges OR alternately by direct deposit.

Account Name: Kimberley Expeditions
BSB: 015 884 Account Number: 4680 62901


Pandemic Cruise Cancellation
In the event a cruise is cancelled by Kimberley Expeditions under a pandemic crisis (Covid-19), Kimberley Expeditions will refund monies received OR at the guest/s request transfer booking to an alternative departure (subject to availability).

In the event that a guest/s are directly effected by Government/State Border Restrictions OR directly effected by COVID-19 prior to guest/s scheduled departure & unable to participate in their cruise departure Kimberley Expeditions will offer a deferred/transfer to an alternate departure date (subject to availability).

Our Covid-positive protocols are determined by the directives of the relevant state health authorities.  Please note that these requirements are changing nation-wide as the pattern of Covid infections evolve and the response to Covid liberalises.  Government policies in place at the time of your travel will apply.

As of April 2022, any guest who shows symptoms of COVID onboard is required to inform our crew who will administer a RAT promptly. If you test positive, you have to undertake a period of isolation in your cabin to protect your fellow travellers, or ashore in a hotel or your residence on disembarkation.

Guests in isolation onboard will be served our normal meals and beverages in-room and will be attended to by our crew . Kimberley Expeditions does not cover any liability for loss of experience or other impacts associated with any isolation or quarantine arising from the voyage.  We will not be able to offer any refunds on the portion of the cruise that is affected by Covid infection.

Travel Insurance:
We ask that you purchase comprehensive travel insurance that includes (without limitation) coverage for the cost of your cruise, medical expenses, loss of luggage, cruise and land content and airfare charges that may occur due to cancellation, the impossibility of performance or unexpected events including other frustration, disruption, loss of deposit or strikes.

All expeditions and cruises are sold upon the following terms and conditions - Please note that failure to make due payment in respect of bookings or installments shall entitle Kimberley Expeditions to cancel a booking.

At any time following overdue payment, Kimberley Expeditions shall be entitled to consider a booking void and offer the booking to any other interested party.

Singles Share Policy - Cabin accommodation is based on double occupancy unless you book a solo cabin which will incur a 20% single supplement fee & is limited to Classes 2, 3 or 4.

Deposit - A completed booking form and a 20% non-refundable deposit is required to confirm your reservation aboard our vessel.

Final Payment - Final Payment is required no later than 60 days prior to departure. Failure to provide final payment 60 days prior to departure will result in cancellation of the booking and forfeiture of any deposit.

Cancellations:
- If a booking is cancelled less than 60 days prior to departure, or, if a passenger fails to arrive, the total cruise value is forfeited. Kimberley Expeditions cannot accept any responsibility for the actions of any carrier that might result in the purchaser failing to observe a booking condition. Kimberley Expeditions strongly recommends passengers arrange comprehensive adequate insurance.

Liability Conditions - Kimberley Expeditions is an adventure travel organisation. The nature of cruises offered, means that passengers may encounter physical discomfort and even danger. This being the case, it is expected that every passenger understands and appreciates the risks involved, and is prepared to accept those risks as part of the spirit of the adventure.

Kimberley Expeditions undertakes to deliver services with all due care however it is intended that passengers accept ultimate responsibility for any damage to or loss of personal property, or any illness, injury, or death.

Policy Notices

Alcohol Policy

Please NO BYO Alcohol, we are a licenced premise. Any alcohol not purchased onboard will be stored until your arrival into the next port and will not be consumed onboard.

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