Reservation / Cancellation Policy

Terms & Conditions

Cancellation & Payment Terms
i) 20% non-refundable deposit to be paid to confirm your reservation.
ii) 80% (being the balance) due 60 days before cruise departure.
iii) If cancellation occurs at the operator’s discretion
(i.e.due to weather) a full refund will be given.
iv) If in the event that you are directly effected by COVID 19 (Unable to travel due to snap border closures or become unwell with Covid19 prior to your cruise departure we will offer you a deferred travel date of departure subject to availability.
v) Payment can be made to Kimberley Expeditions Visa, Bankcard or Master Card over the phone with no credit card surcharges OR alternately by direct deposit.

Account Name: Kimberley Expeditions
BSB: 015 884 Account Number: 4680 62901

Cruise Cancellation
Travel Insurance:
We ask that you purchase comprehensive travel insurance that includes (without limitation) coverage for the cost of your cruise, medical expenses including medivac, loss of luggage, cruise and land content and airfare charges that may occur due to cancellation, the impossibility of performance or unexpected events including other frustration, disruption, loss of deposit or strikes.

All expeditions and cruises are sold upon the following terms and conditions - Please note that failure to make due payment in respect of bookings or installments shall entitle Kimberley Expeditions to cancel a booking.

At any time following overdue payment, Kimberley Expeditions shall be entitled to consider a booking void and offer the booking to any other interested party.

Singles Share Policy - Cabin accommodation is based on double occupancy unless you book a solo cabin which will incur a 20% single supplement fee & is limited to Classes 2, 3 or 4.

Deposit - A completed booking form and a 20% non-refundable deposit is required to confirm your reservation aboard our vessel.

Final Payment - Final Payment is required no later than 60 days prior to departure. Failure to provide final payment 60 days prior to departure will result in cancellation of the booking and forfeiture of any deposit.

- If a booking is cancelled less than 60 days prior to departure, or, if a passenger fails to arrive, the total cruise value is forfeited. Kimberley Expeditions cannot accept any responsibility for the actions of any carrier that might result in the purchaser failing to observe a booking condition. Kimberley Expeditions strongly recommends passengers arrange comprehensive adequate insurance.

Liability Conditions - Kimberley Expeditions is an adventure travel organisation. The nature of cruises offered, means that passengers may encounter physical discomfort and even danger. This being the case, it is expected that every passenger understands and appreciates the risks involved, and is prepared to accept those risks as part of the spirit of the adventure.

Kimberley Expeditions undertakes to deliver services with all due care however it is intended that passengers accept ultimate responsibility for any damage to or loss of personal property, or any illness, injury, or death.

Policy Notices

Alcohol Policy

Please NO BYO Alcohol, we are a licenced premise. Any alcohol not purchased onboard will be stored until your arrival into the next port and will not be consumed onboard.

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