Policies

Covid-19 Policy and Procedures

WHAT YOU MUST DO BEFORE YOU TRAVEL
All guests must complete a health declaration & return to res@kimberleyexpeditions.com.au upon completion at least 14 Days prior to cruise departure which is attached to your boarding pass. If there are any changes after submission of your Health Declaration please advise Kimberley Expeditions immediately. 

Please keep yourself informed of current State Border Restrictions & ensure that you have applied for your State Entry Border Declaration's/Passes as per State Requirements to enter each State (eg Western Australia OR Northern Territory)

WA State Entry -  G2G Pass (Apply Online) 

If you are traveling Ex Darwin to Broome please make sure that you have applied for your G2G Pass.    Upon approval you will be given an approval number.  This information must be included in your Health Declaration.

NT Entry - Border Declaration (Apply online 7 days prior to entry of the Northern Territory).

If you are traveling Ex Broome to Darwin we will provide you with an NT Border Declaration for completion on board in preparation for our NT Arrival.

Health Declaration
Please find attached Health Declaration for completion & return to res@kimberleyexpeditions.com.au.  Health Declaration must be completed by each Guest. The Health Declaration is not part of the G2G (WA State Entry) or NT Declaration (NT State Entry).  The Health Declaration is  part of our Covid Management Plan & is a cruising requirement.

Pandemic Cruise Cancellation & Boarding Policies:
In the event a cruise is cancelled by Kimberley Expeditions under a pandemic crisis, Kimberley Expeditions will refund monies received OR at the guest/s request transfer booking to an alternative departure (subject to availability).

Government/State/Interstate Border Restrictions OR Snap lockdowns can become effective immediately.  In the event that Kimberley Expeditions is Mid Cruise, Kimberley Expeditions decision to change the cruise departure or arrival location (either Broome or Darwin) is subject to change without notice. Duration of the Cruise will not be changed.

In the event that a guest/s are directly effected by Government/State/Interstate Border Restrictions OR directly effected by COVID-19 & unable to participate in their cruise departure Kimberley Expeditions will offer a deferred/transfer to an alternate departure date (subject to availability)

Passenger Health & Responsibility
If any guests presents themselves for boarding displaying any symptoms/signs of illness they will be refused boarding & will be advised to seek immediate medical advice.

All guest/s will have their temperature taken at time of boarding. If any guest/s displays symptoms/signs of illness at time of boarding guest/guests will be refused boarding, will be advised to seek immediate medical advice & forfeit their cruise fare.
If any guest/s displays symptoms/signs of illness whilst cruise is in progress, the Skipper will determine course of action on presentation of circumstance. In the event that the skipper determines guest/s need to be Medivac from the vessel this will be at the guest/s expense. We strongly recommend that all passengers purchase cruise cancellation and interruption insurance as protection against any circumstance which may force you to cancel or leave an expedition whilst it is in progress.

Reservation / Cancellation Policy

Terms & Conditions

Cancellation & Payment Terms
i) 20% non-refundable deposit to be paid to confirm your reservation.
ii) 80% (being the balance) due 60 days before cruise departure.
iii) If cancellation occurs at the operator’s discretion
(i.e.due to weather) a full refund will be given.
iv) If in the event that you are directly effected by COVID 19 (eg unable to travel due to border closure or become unwell & unable to travel we will offer you a deferred travel date of departure subject to availability.
v) Payment can be made to Kimberley Expeditions Visa, Bankcard or Master Card over the phone with no credit card surcharges OR alternately by direct deposit.

Account Name: Kimberley Expeditions
BSB: 015 884 Account Number: 4680 62901

Pandemic Cruise Cancellation & Boarding Policies:
In the event a cruise is cancelled under a pandemic crisis Kimberley Expeditions will refund monies received or transfer booking to an alternative departure (subject to availability).

Pandemic Cruise Cancellation & Boarding Policies:
In the event a cruise is cancelled by Kimberley Expeditions under a pandemic crisis, Kimberley Expeditions will refund monies received OR at the guest/s request transfer booking to an alternative departure (subject to availability).

In the event that a guest/s are directly effected by Government/State Border Restrictions OR directly effected by COVID-19 & unable to participate in their cruise departure Kimberley Expeditions will offer a deferred/transfer to an alternate departure date (subject to availability)

Travel Insurance:
Kimberley Expeditions strongly recommends you have comprehensive personal travel insurance to cover all emergency medical situations (Medivac), & cancellation insurance. 

All expeditions and cruises are sold upon the following terms and conditions - Please note that failure to make due payment in respect of bookings or instalments shall entitle Kimberley Expeditions to cancel a booking.

At any time following overdue payment, Kimberley Expeditions shall be entitled to consider a booking void and offer the booking to any other interested party.

Singles Share Policy - Cabin accommodation is based on double occupancy unless you book a solo cabin which will incur a 20% single supplement fee & is limited to Class 2, 3 or 4.

Deposit - A completed booking form and a 20% non-refundable deposit is required to confirm your reservation aboard our vessel.

Final Payment - Final Payment is required no later than 60 days prior to departure. Failure to provide final payment 60 days prior to departure will result in cancellation of the booking and forfeiture of any deposit.

Cancellations:
- If a booking is cancelled less than 60 days prior to departure, or, if a passenger fails to arrive, the total cruise value is forfeited. Kimberley Expeditions cannot accept any responsibility for the actions of any carrier that might result in the purchaser failing to observe a booking condition. Kimberley Expeditions strongly recommends passengers arrange adequate cancellation insurance.

Liability Conditions - Kimberley Expeditions is an adventure travel organisation. The nature of cruises offered, means that passengers may encounter physical discomfort and even danger. This being the case, it is expected that every passenger understands and appreciates the risks involved, and is prepared to accept those risks as part of the spirit of the adventure.

Kimberley Expeditions undertakes to deliver services with all due care however it is intended that passengers accept ultimate responsibility for any damage to or loss of personal property, or any illness, injury, or death.

Policy Notices

Alcohol Policy

Please NO BYO Alcohol, we are a licenced premise. Any alcohol not purchased onboard will be stored until your arrival into the next port and will not be consumed onboard.

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