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Kimberley Expeditions

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Reservation / Cancellation Policy

Terms & Conditions

Cancellation & Payment Terms
i) 20% non-refundable deposit to be paid to confirm your reservation.
ii) 80% (being the balance) due 60 days before cruise departure.
iii) If cancellation occurs at the operator’s discretion
(i.e.due to weather) a full refund will be given.
iv) Payment can be made to Kimberley Expeditions Visa, Bankcard or Master Card over the phone with no credit card surcharges OR alternately by direct deposit.

Account Name: Kimberley Expeditions
BSB: 015 884 Account Number: 4680 62901

Pandemic Cruise Cancellation & Boarding Policies:
In the event a cruise is cancelled under a pandemic crisis Kimberley Expeditions will refund monies received or transfer booking to an alternative departure (subject to availability).

Passenger Health & Responsibility
All guests will be provided a health declaration 7 days prior to cruise departure for completion & must be returned 48 hours prior to cruise departure.

If any guests presents themselves for boarding displaying any symptoms/signs of illness they will be refused boarding & will be advised to seek immediate medical advice.

If any guest/s displays symptoms/signs of illness whilst cruise is in progress, the Skipper will determine course of action on presentation of circumstance. In the event that the skipper determines guest/s need to be Medivac from the vessel this will be at the guest/s expense. We strongly recommend that all passengers purchase cruise cancellation and interruption insurance as protection against any circumstance which may force you to cancel or leave an expedition whilst it is in progress.

Travel Insurance:
Kimberley Expeditions strongly recommends you have comprehensive personal travel insurance to cover all emergency medical situations and cancellation refunds.

All expeditions and cruises are sold upon the following terms and conditions - Please note that failure to make due payment in respect of bookings or instalments shall entitle Kimberley Expeditions to cancel a booking.

At any time following overdue payment, Kimberley Expeditions shall be entitled to consider a booking void and offer the booking to any other interested party.

Singles Share Policy - Cabin accommodation is based on double occupancy unless you book a solo cabin which will incur a 20% single supplement fee.

Deposit - A completed booking form and a 20% non-refundable deposit is required to confirm your reservation aboard our vessel.

Final Payment - Final Payment is required no later than 60 days prior to departure. Failure to provide final payment 60 days prior to departure will result in cancellation of the booking and forfeiture of any deposit.

Cancellations:
- If a booking is cancelled less than 60 days prior to departure, or, if a passenger fails to arrive, the total cruise value is forfeited. Kimberley Expeditions cannot accept any responsibility for the actions of any carrier that might result in the purchaser failing to observe a booking condition. Kimberley Expeditions strongly recommends passengers arrange adequate cancellation insurance.

Insurance - Kimberley Expeditions strongly recommends passengers arrange adequate comprehensive travel insurance.

Liability Conditions - Kimberley Expeditions is an adventure travel organisation. The nature of cruises offered, means that passengers may encounter physical discomfort and even danger. This being the case, it is expected that every passenger understands and appreciates the risks involved, and is prepared to accept those risks as part of the spirit of the adventure.

Kimberley Expeditions undertakes to deliver services with all due care however it is intended that passengers accept ultimate responsibility for any damage to or loss of personal property, or any illness, injury, or death.

Policy Notices

Alcohol Policy

Please NO BYO Alcohol. Any alcohol not purchased onboard will be stored until your arrival into the next port and will not be consumed onboard

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